Thanks for choosing NÆSSI! 

We hope you enjoy your purchase.

Shipping Times:

Standard Service for most of Europe: delivery within 2-4 days. Rest of the world: delivery within 5-10 days.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. NÆSSI cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

Our orders can be delivered by BRT (if you want you can ask for the shipment with another courier)

-

We offer free shipping with an expense greater than € 100,00

*Except on sale items

*Excluding public holidays

For Info please email us at studio@naessi.com

REFUNDS AND RETURNS

Whilst we hope you will love everything that you order from us, we understand that sometimes something isn’t quite right. If this is the case you have 14 days to send it back to us.

All returns must be authorised by us before sending merchandise back. You must send a Refund and Return request to MAIL within 14 days of the order’s delivery date. Once we have authorised your request, we will email you the returns instructions.

You will be notified by email once your return has been received and processed.

CONDITIONS

The merchandise must not be altered (or washed). Merchandise must be returned in its original condition and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of NÆSSI. Merchandise must also be accompanied by the original box in its original condition.

Original shipping fees are non-refundable. A refund will be issued to the original method of payment for the merchandise returned. We require up to 14 business days after receiving the merchandise at NÆSSI to process the return. Financial institutions may require additional days to process the refund before funds are returned to the account.

Please be aware that international customs duties and sales taxes are NOT refunded for shipments. It is the customer’s responsibility to retain copies of all tracking information and to ensure that the returned goods arrive with NÆSSI within the above stated timeframe. Please note that NÆSSI does not accept liability for returned goods.

We cannot accept responsibility for parcels lost in transit and you are advised to arrange your own insurance. We will only refund or provide an exchange for the costs of postage / transport where the item returned is faulty.